Intake SpecialistChristabel Cheptoo

Meet Christabel Cheptoo.

Hi, I’m Christabel! An Intake Specialist at Z Family Law, where I help create positive first impressions and ensure clients feel supported from the very beginning of their journey. I’ve always believed that meaningful support can transform even the most difficult moments into opportunities for growth, and that belief continues to shape how I connect with others both personally and professionally. Through my background in customer service, executive support, sales, and administrative roles, I’ve developed strong communication skills, emotional intelligence, and the ability to remain calm, compassionate, and solution-focused in high-pressure environments.

I earned my Bachelor of Science in Applied Statistics with Computing from Maasai Mara University, where I strengthened my analytical thinking, adaptability, and organizational skills.My career has also been enriched by certifications in TEFL, Virtual Assistance, and recognition as a Subject Matter Expert in customer interaction and quality assurance.Together, these experiences have allowed me to combine efficiency with empathy while supporting people from all walks of life.

What drew me to Z Family Law was the firm’s deeply human approach to legal support.I was inspired by its commitment not only to legal excellence but also to helping clients navigate emotionally challenging transitions with care, dignity, and genuine compassion. Having witnessed my own family experience the challenges and fresh start that can come with divorce, I understand firsthand how important compassionate support can be during uncertain times.

Outside of work, I enjoy performing arts, drama, digital branding, content creation, and minimalist interior design.